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Fictional illustrative example · Canberra, ACT
How Leila Haddad achieved +29% average online order value at Saffron Kite Mezze
Saffron Kite Mezze made mobile ordering easier to explore, using thoughtful bundles and relevant add-ons to grow every direct ticket without blanket discounts.
Online orderingUpsellsMenuAnalytics
+29%
Average online order value
Leila Haddad · Owner of Saffron Kite Mezze
The challenge
Mobile guests defaulted to one familiar dish and checked out quickly. Share plates, sides, and drinks were buried, so direct orders rarely matched the value of a table booking.
How Tuvi helped
- 1Rebuilt the mobile menu around clear mezze groupings and fast paths for solo, couple, and family orders.
- 2Added useful cart suggestions based on what a guest had already chosen instead of showing the same generic offer.
- 3Used order analytics to refine bundles while protecting the restaurant’s strongest-margin dishes.
Results
+29%
Average online order value
+17%
Mobile checkout conversion
36%
Orders with a relevant add-on
“Guests still order what they came for, but now the menu helps them build a complete meal without us discounting everything.”
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