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Fictional illustrative example · Sydney, NSW

How Jordan Hale achieved +$40,000 monthly online sales at Orzo Vale Kouzina

Orzo Vale Kouzina rebuilt first-party ordering and used smart upsells plus guest messaging to push monthly online sales past $40K.

Online orderingUpsellsEmail & SMSAnalytics
Illustrative portrait of Jordan Hale, owner of Orzo Vale Kouzina

+$40,000

Monthly online sales

Jordan Hale · Owner of Orzo Vale Kouzina

The challenge

The old site looked dated, checkout dropped guests, and there was no way to remarket to people who had already ordered once.

How Tuvi helped

  1. 1Replaced the legacy site with Tuvi ordering tuned for mobile checkout and clear menu photos.
  2. 2Added guided upsells at cart so add-ons became part of every ticket.
  3. 3Used email and SMS after first purchase to fill lunch gaps and promote weekly specials.

Results

+$40,000

Monthly online sales

+18%

Average order value

44%

Orders from returning guests

“Online used to feel like a side channel. Now it is a reliable revenue line we can see and grow every week.”

— Jordan Hale, Owner of Orzo Vale Kouzina

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