← All case studies

Fictional illustrative example · Hobart, TAS

How Marcus Chen achieved 14 hrs saved every week at Copperfern Canteen

Copperfern Canteen connected ordering, POS reconciliation, and owner reporting so routine admin stopped consuming Marcus’s evenings.

Owner appPOS integrationsOrderingAnalytics
Illustrative portrait of Marcus Chen, owner of Copperfern Canteen

14 hrs

Saved every week

Marcus Chen · Owner of Copperfern Canteen

The challenge

Online orders, till totals, and weekly reports lived in separate systems. Marcus spent hours copying figures, chasing mismatches, and rebuilding the same spreadsheet after service.

How Tuvi helped

  1. 1Connected first-party orders and POS activity into one daily operating view.
  2. 2Automated reconciliation flags so the team only reviewed genuine mismatches instead of every ticket.
  3. 3Delivered concise owner reports with sales, repeat guests, and channel performance already organized.

Results

14 hrs

Owner time saved each week

1 view

For ordering and POS performance

-31%

Manual reconciliation work

I can check the numbers before I leave instead of rebuilding them at home. That time goes back into the restaurant — or back to my family.

Marcus Chen, Owner of Copperfern Canteen

Want a growth plan for your restaurant?

Book a free demo and we'll map the same playbook to your locations.

Get a free demo